Privacy Policy

Chimera Fire Protection Consultants (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, used and stored responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or contact us regarding our services.

Information We Collect

We may collect the following information when you use our website or contact us:

• Name and surname
• Company name
• Email address
• Contact number

Any information you provide through our contact forms

Technical information such as your IP address, browser type, device information and website usage data

How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests
• Provide information about our fire protection, fire safety and fire engineering services
• Prepare quotations or proposals
• Improve our website and customer experience
• Maintain communication regarding current or future projects
• Comply with legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so.

Cookies

Our website may use cookies to improve functionality and enhance your browsing experience. Cookies help us understand how visitors use our website so that we can improve its performance.

You may choose to disable cookies through your browser settings. Please note that doing so may affect certain website functionality.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third party service providers where necessary to:

• Operate our website
• Provide technical support
• Deliver our services
• Meet legal or regulatory requirements

All third parties are required to protect your personal information and process it only for authorised purposes.

Data Security

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction.

While we strive to protect your information, no method of transmitting information over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Your Rights

Subject to applicable legislation, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where appropriate
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been processed unlawfully

Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us.

• 012 663 5580
• info@chimerafire.co.za
• Unit 3, First Floor, Oxford Office Park, Bauhinia Street, Highveld Techno Park, Centurion, 0157